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Job Openings
 
Job Title Location
Knowledge Management SME  

 

Scope

The Command & Control Systems (C2S) Group is seeking an experienced Knowledge Management SME  to support the 7th Theater Signal Brigade residing in Bagram Afghanistan, as part of the Joint NETOPS Control Center-Afghanistan (JNCC-A) in Bagram, Afghanistan.   The Knowledge Management SME will be part of a Command, Control, Communications, and Computer Information (C4I) services team that will support planning, program management, integration, operation, and maintenance of a unified network management function for all C2 systems and services of the Program

General Duties

Direct operational responsibility to: 

  • Provide direct technical support, automated data processing (ADP) testing, and systems integration and application development and maintenance in support of USCENTCOM C4I initiatives
  • Develop and integrate systems to support day-to-day Government garrison operations, as well as, transitions quickly to reliable wartime support for the CFH. Web pages, databases, and interfaces reside on SIPRNET, NIPRNET and CENTRIX networks
  • Develop appropriate Software Design for web content
  • KM will analyze applications and perform feedback with customers to assure applications remain current and are still used
  • Develop marketing campaign to assure newly assigned personnel are familiar with locally developed applications
  • Conduct detailed analysis and identification of operational processes and procedures
  • Identify and document processes that could be handled by business logic within the Command Portal
  • Engage stakeholder community to ensure successful transition and acceptance of knowledge management processes and procedures as related to the Command Portal
  • Regularly interface with USCENTCOM and Component personnel
  • Develop briefings, SDD, and any other artifacts after all meetings in support of the development of knowledge management processes and procedures
  • Gather documentation that outlines the organization’s Standard Operating Procedures (SOPs), business rules, and current knowledge management
  • Document all data/information gathered and develop information flow models
  • Other duties as assigned

 

 

Required Qualifications
  • Bachelor of Science/Arts Degree in Engineering or Computer Science or Science or Business Administration or Mathematics
  • Must possess an active Secret Clearance
  • Must meet overseas medical deployment qualifications


Desired Qualifications
  • Ability to perform effectively in a fast paced environment with short timelines
  • Ability to maintain a professional and courteous manner in difficult situations
  • Ability to maintain high quality work to manage multiple critical projects
  • Ability to perform and participate in a team oriented environment
  • Ability to communicate effectively with a diverse group of network users
  • Excellent customer service skills and demeanor

 

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