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Job Title Location
Senior Information Technology Manager for AD  

 

Scope

The Command & Control Systems (C2S) Group is seeking an experienced Senior Information Technology Manager to support the 4th Signal Center (Theater) residing in primary locations at Hawaii & Alaska USA and Okinawa, Japan as part of the Pacific-Theater Network Operations Security Center (PAC-TNOSC).   The Senior Information Technology Manager will be part of the computer network defense (CND) and security services team that will ensure the availability, integrity and confidentiality of the information and systems used in planning, coordinating, directing, controlling, and sustaining military forces.


The Senior Information Technology Manager shall be responsible for providing effective and efficient Enterprise Services support to the customer. Working closely within a team, the Senior IT Manager will monitor network performance, troubleshoot and resolve complex problems to ensure quality transmission service on the network. The candidate will maintain, create/delete user accounts, maintain and update system security plans, and develop Active Directory Global Policies on all platforms within the 4th Signal Center for the Pacific-Theater Network Operation and Security Center.

 

General Duties

Direct operational responsibility to:

  • Manage the day-to-day operation of computer networks including hardware/software support, training, and special projects; planning, design and implementation of data connectivity for local area network (LAN) and wide area network (WAN) systems
  • Serve as Theater Subject Matter expert for Active Directory Global Policy (GPO) development, Theater Tier 2 Exchange services, WSUS and SCCM execution, SMS application standardization, and Active directory DNS maintenance
  • Assist in coordinating special projects including network related wiring plans, LAN/WAN hardware/software purchases, and system installation, backup, maintenance and problem solving
  • Maintain network user documentation including hardware/software applications, support logs and other related information
  • Monitor network usage to ensure security of data and access privileges; install, support and maintain network servers and appliances; establish and maintain user accounts, profiles, file sharing, access privileges and security; perform daily server tape backups
  • Develop, maintain and implement network support, and archiving procedures
  • Respond, identify, prioritize, and isolate, the determination and resolution of significant problem events through the use of network management tools, test equipment and/or the diagnostic capabilities of firewalls, routers, and switches
  • Discover and investigate suspect behavior, including application performance and availability analysis
  • Lead configuration and tuning of Network infrastructure including firewalls, routers, switches, load balancers
  • Manage and participate in a 24/7 on-call rotation, if required
  • Direct, supervise, and mentor a small team of junior and mid level network administrators


Required Qualifications
  • Must have 5 years of experience in Network Administration/Engineering, Security and Systems Administration
  • Must be IAT-II (Security+) Certified
  • Must be Microsoft Certified System Administrator (MCSA)
  • 3-5 years experience in Windows Workstation & Server Operating Systems , Windows Active Directory, Unix (Solaris, HPUX, BSD, Linux (Red Hat), Storage Area Network (SAN), Active Directory services
  • Ability to provide network support outside of core networking areas/strengths to include potential exposure with VOIP, SAN/NAS, IPS, IDS, Active Directory, Exchange, IIS, Disaster Recovery Strategies, etc.
  •  In-depth knowledge of Cisco Routers and Switches
  • Advanced working knowledge of Microsoft Group Policy
  • Strong knowledge of LAN/WAN/DMZ connections and segregations
  • Strong knowledge of routing protocols including VRRP, BGP, iBGP, HSRP, RSTP, RIP, SIP and Multicast
  • High level of experience implementing and administrating common TCP/IP-based services, including DNS, DHCP, HTTP, FTP, SSH, SMTP, OSPF, VPN, IPSEC etc
  • Ability to troubleshoot a wide array of system, networking and hardware problems
  • Working knowledge of Microsoft ISA Server.
  • Working knowledge of Kerbros and Windows Authentication.
  • Working knowledge of PKI, digital certifications, & security tokens.
  • Visual Basic, scripting or Visual Basic experience
  • Must possess exceptional teaming skills and will have extensive experience working with senior customers
  • Must possess an active Secret Clearance
  • Must meet overseas medical deployment qualifications

 

REQUIRED EDUCATION (INCLUDING MAJOR)

  • Bachelor of Science/Arts Degree in Computer Science or Management Information Systems, and five to seven years of related (data center environment) experience

 

Desired Qualifications
  • Should have experience in project management, personnel management, and risk management
  • Ability to perform effectively in a fast paced environment with short timelines
  • Ability to maintain a professional and courteous manner in difficult situations
  • Ability to maintain high quality work to manage multiple critical projects
  • Ability to perform and participate in a team oriented environment
  • Ability to communicate effectively with a diverse group of network users
  • Excellent customer service skills and demeanor

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