| Functional
Area 1 - Systems Operations and Maintenance |
| Chief Knowledge
Officer |
| Configuration Management and Licensing |
| Database Design
and Administration and Data Storage Management |
| E-Business Planning and Support |
| Electronic Commerce
(EC) and Electronic Data Interchange Support |
| Emerging Technologies |
| Independent Verification
and Validation |
| Information Architecture Analysis and
Web Object Indexing |
| Information Management
Life Cycle Planning/Support |
| Integration Support |
| Internet System
Architecture and Webmaster Support |
| Mainframe/Data Processing System Support |
| Media/Training
Center/Video Teleconferencing Support |
| Network Support |
| Office Automation
Support/Help Desk Support |
| Performance Measures and Metrics Planning |
| Seat Management |
| Section 508 Compliance Assistance |
| Supply Chain Management
(Logistics) |
| Systems Management Support |
| Technical Support |
| Telemedicine |
| Test and Evaluation
Support |
| Training, Training Development, and
Training Center Support |
| Virtual Data Center |
| Anti-Virus Management Service |
| Biometrics |
| Computer Security Awareness, and Training |
| Disaster Recovery,
Continuity of Operations, and Contingency Planning |
| Hardware and Software Maintenance and/or
Licensing |
| Independent Verification
and Validation (Security) |
| Managed E-Authentication Service |
| Managed Firewall
Service |
| Privacy Data Protection |
| Public Key Infrastructure
(PKI) |
| Secure Managed Email Service (SMEMS) |
| Security Certification
and Accreditation |
| Systems Vulnerability Analysis/Assessment
and Risk Assessment |