| Functional
Area 1 - Systems Operations and Maintenance |
| Configuration Management and Licensing |
| Database Design and Administration
and Data Storage Management |
| Emerging Technologies |
| Independent Verification and Validation |
| Information Architecture Analysis and Web Object Indexing |
| Information Management Life Cycle
Planning/Support |
| Integration Support |
| Mainframe/Data Processing System
Support |
| Media/Training Center/Video Teleconferencing Support |
| Network Support |
| Office Automation Support/Help Desk Support |
| Performance Measures and Metrics
Planning |
| Seat Management |
| Section 508 Compliance Assistance |
| Supply Chain Management (Logistics) |
| Systems Management Support |
| Technical Support |
| Telemedicine |
| Test and Evaluation Support |
| Training, Training Development, and
Training Center Support |
| Virtual Data Center |
| Anti-Virus Management Service |
| Biometrics |
| Disaster Recovery, Continuity of Operations,
and Contingency Planning |
| Hardware and Software Maintenance and/or Licensing |
| Independent Verification and Validation
(Security) |
| Managed E-Authentication Service |
| Managed Firewall Service |
| Privacy Data Protection |
| Public Key Infrastructure (PKI) |
| Secure Managed Email Service (SMEMS) |
| Security Certification and Accreditation |
| Systems Vulnerability Analysis/Assessment and Risk
Assessment |