Job Title	Location
Strategic Operations Center (SOC) Technician

 

Scope	The Strategic Operations Center (SOC) Technician’s primary responsibilities include providing command and control capabilities to the Strategic Operations Cell (SOC). The SOC Technician will work within a highly demanding environment while providing critical communications and operational services to high ranking military and civilian leadership Individual will work in direct coordination with SOC Watch Officers and Battle Majors in order to provide a complete operational picture of the Area of Operations for the Commanding General and the Chief of Operations
Responsibilities	Direct operational responsibility to: • Utilize C2 applications such as Blue Force Tracker, C2PC, Falconview, JADOCS, and mIRC chat to provide situational awareness and track all critical incidents against coalition forces, civilians and infrastructure assets • Use data mining tools such as WEBTAS and FusionNet to query operational databases for insurgent trends analysis • Create storyboards of significant activities for briefings to the Commanding General and his staff • Monitor TACSAT radios and assist clients with the use of DISN networks (SIPR, NIPR, CENTRIXS, DRSN and DSN) and software including all C2 system applications, Info Workspace, Intel Office, and the Microsoft Office 2003 suite applications within the SOC • Administer User and Exchange accounts within a 2003 server Active Directory structure • Provide desktop support and administration of XP professional workstations • Administer computer peripheral devices • Establish and troubleshoot server accounts, print cues, public folders, and connectivity with remote sites from the client workstation • Operate, maintain, and troubleshoot a TACSAT radio system • Other duties as assigned
Required Qualifications	• Active Secret clearance • Four-year technical degree or equivalent experience • Minimum 5 years experience working within the DoD command and control system with increasing levels of responsibility for managing personnel operating communications systems • Advanced knowledge of Windows, W2K3, XP • Advanced technical troubleshooting experience • One year experience in operating, maintaining, and troubleshooting of military C2 systems such as C2PC, Falconview and/or JADOCS • One year experience in the application of data mining programs similar to webtas or fusionnet • Basic experience in operating, maintaining, and troubleshooting a military TACSAT radio system • Must meet overseas medical deployment qualifications
Desired Qualifications	• Possess a high level of diplomacy while interacting with high level military and civilian leadership • Demonstrated self-starter and demonstrated ability to independently resolve problems • Ability to perform effectively in a fast paced environment with short timelines • Ability to maintain a professional and courteous manner in difficult situations • Ability to maintain high quality work to manage multiple critical projects • Ability to perform and participate in a team oriented environment • Excellent customer service skills and demeanorc

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