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FTC Field Service Technician  

 

Job Description

Raytheon Company is seeking experienced Field Service Technicians (FST) to support the existing Multi National Forces Iraq (MNF-I) throughout Iraq. The candidate will be responsible for operating and maintaining VTC and A/V suites at numerous US military camps throughout the Iraq Theater of Operations.
The candidate is expected to provide maintenance and support for Polycom’s Accord MCU 50 and 100 bridges. The candidate is also expected to be familiar with Tandberg and Aethra Codec’s, a variety of controllers, Extron Crosspoint Series Switches, video cameras, speaker systems as well as being able to perform/handle COMSEC equipment duties. Schedule, setup and manage VTC sessions. He is responsible for troubleshooting all VTC hardware and software issues. Provides weekly tracking and reporting on all projects and bridge activity.
The candidate’s responsibilities include: creating Preventive Weekly/Monthly Checks and Services schedules, and providing technical oversight to the customer. The candidate will be responsible for identifying required spare parts, perform contractor's procedures for dispatching spare parts/field service personnel, and provide technical assistance to responding field service personnel. The candidate will be subject to a government security investigation and must meet eligibility requirements for access to classified information. This position will require the person to work flexible hours/shifts and possibly provide coverage at a nearby AOR venue.

Required Skills

• Must have at least 4 years managing and maintaining VTC’s.

Knowledge of VTC technology and equipment, and aspects of coordinating VTC type meetings across multiple sites.

Demonstrated ability to set up and coordinate multiple bridging and computing data or display problems across locations.

• Candidate must hold a US SECRET clearance.

Required Education

An associate’s degree can substitute for four years of relevant technical experience.

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